Anonymous
map-marker Campbellsville, Kentucky
#5034108 
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Wrong product shipped

4.0
This is the second time ive ordered things and its not been right. First time was missing item then this time ordered 6 products and 2 of them are not even what i ordered. Juat want what i paid for to be shipped correctly
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Lesley H Ysg

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 Verified Reviewer | map-marker Toronto, Ontario
#4998353 
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Can't get in touch with anyone to return order

Dor24k - Can't get in touch with anyone to return order
Updated by user Sep 24, 2023

I want to return the un opened product. Nobody I have talked to can help me

Original review Aug 24, 2023
I want to return the product and can not get in touch with anyone!!!hard to get in touch with anyone!!!
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Loss:
$1808
Pros:
  • Nice people
Cons:
  • I felt pressured and spent too much

Preferred solution: Full refund

User's recommendation: Difficult to get in touch with the company

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charleen g Kya

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#4499735 
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Ripped off in Puerto Vallarta

Dor24k - Ripped off in Puerto Vallarta
hello my name is Charleen {{Redacted}}. I am a 61-year-old woman living in British Columbia Canada. I first found out about your product when I was in Vegas. I thought it was amazing I go on holidays two or three times a year and every time I do, I purchase one of your 20 4K eye cream, Ive put it on my podcast on TikTok how amazing this product is however, I travel to Puerto Vallarta in April and on the boardwalk was one of your booths so of course I purchased the 20 4K eye cream. I did not use it until I got home only to find out , I got two uses out of it and then it was empty so for sure Im not very happy I paid $250 Canadian and I got two uses. I know how to use the product a very small amount goes a long way. So not like I overused it or anything. I believe your agents in Puerto Vallarta sold me one that they used already I am very disappointed and have no way of getting my money back or even getting a new bottle. Hopefully this email makes it to you and you are able to do something to help me with this problem. Not sure when Ill be going back to Puerto Vallarta.
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1 comment
#2325419

Like the police like to have help

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0 0
Thomas K Pyf

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#4806593 
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Missing product

Dor24k - Missing product
Ordered 2 hydra toners and only received one with my order but paid for 2 bottles. Would like my product i paid for please
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Loss:
$100
Pros:
  • Good product
Cons:
  • Missing what i ordered

Preferred solution: Deliver product or service ordered

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Anonymous

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 Verified Buyer | map-marker Knoxville, Tennessee
#4814574 
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Missing product

Dor24k - Missing product
Noone answered my call or called back. Trying to get my missing product but seems impossible to get ahold of them
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Anonymous
map-marker Montreal, Quebec
#4515377 
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No Response from Company about Legal Matter

1.0
Attempted to contact the head office legal department, 4 times via email. Completely ignored.no response from all attempts sounds like they dont really care
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User's recommendation: Do your research about their products and follow up with Customer Reviews

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Anonymous
map-marker Salmon Arm, British Columbia
#4503928 
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The company is awesome

5.0
The company has refunded my product and all I can say is the company is amazing. I recommend this product to every age group. Just do a little research and youll see how wonderful it is. Their customer service is impeccable. I cant say enough about the eye serum.
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User's recommendation: try it you’ll love it

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Viktoria Zso
map-marker Oxford, Florida
#3894917 
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I’m unable to reach my sales person I need to return the product with in the three days and no one is the paddock mall

Return product no one Herero do so my payment is pending so I will deny payment I dont want anything I decided I cant spend the money right now please let me know to get in touch with sales people the phone numbers are not being returned Ive left two messages with Tony sales person in paddock mall I know its Saturday but with this three day window it must be settled today
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1 comment
#2327313

Punctuation : learn it, live it, remember it.

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Anonymous
map-marker Ilion, New York
#3522539 
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Inability to contact store where purchased

I bought $2300 in products in Oranjestad Aruba 3 weeks ago-was informed I would have free products for 2 years! When I tried to find out information no one could assist!! I was told to phone store in orange stead Aruba-number listed is not number! I need accurate phone number to contact or Ive wasted 2309$
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User's recommendation: Get signed contract

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1 comment
#2327316

Informed by who ? Contracts can be as worthless as a used kleenex.

You were in someone else's country - USA laws do not apply.

You got hooked like a fish by pros who prey upon foolish greedy foreign travelers. Strike three, you're out.

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0 0
Linda H Bjy
map-marker Del Mar, California
#3408679 
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I can't get my sales rep to give me any info on getting my money back, as promised